So, we said it, the top priority is to improve the dialogue with your customers.
Posted: Sun Jan 12, 2025 3:49 am
To really put them at the center of the business. To do this, the most effective weapon is to learn to know them, one by one, starting from their data. The next step is to address each one, in a personalized way, with tailor-made communications .
It's not science fiction, but it's one of the possibilities offered by the most afghanistan phone data advanced digital CRM systems, such as those made available by Doxee , exploited by some of the most important players in the sector, such as Credem, PosteVita, or the French giant AXA .
This last case, in particular, is very interesting. AXA, in fact, has chosen to rely on the services offered by Doxee, to produce personalized and interactive videos, to send via email to its customers, with the aim of lowering the churn rate (the rate of abandonment of customers). In short, here is the complete path: from the collection of data from its customers, to the creation of a new dialogue, truly one-to-one and personalized. In this way, cold data is transformed into fruitful and long-lasting relationships. The results of this campaign were impressive.
In conclusion: the digital revolution in the insurance sector has been underway for several years now. It has changed the face of this important production sector forever, but there are still many margins, many possibilities, many opportunities to be seized. Opportunities that involve cost reduction , increased productivity , greater customer satisfaction : all at once. Opportunities that must be seized now!
It's not science fiction, but it's one of the possibilities offered by the most afghanistan phone data advanced digital CRM systems, such as those made available by Doxee , exploited by some of the most important players in the sector, such as Credem, PosteVita, or the French giant AXA .
This last case, in particular, is very interesting. AXA, in fact, has chosen to rely on the services offered by Doxee, to produce personalized and interactive videos, to send via email to its customers, with the aim of lowering the churn rate (the rate of abandonment of customers). In short, here is the complete path: from the collection of data from its customers, to the creation of a new dialogue, truly one-to-one and personalized. In this way, cold data is transformed into fruitful and long-lasting relationships. The results of this campaign were impressive.
In conclusion: the digital revolution in the insurance sector has been underway for several years now. It has changed the face of this important production sector forever, but there are still many margins, many possibilities, many opportunities to be seized. Opportunities that involve cost reduction , increased productivity , greater customer satisfaction : all at once. Opportunities that must be seized now!