Intelligent Management of Public Administration: 4 advantages

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The Public Machine has been strongly influenced by the Digital Age. Today we are in a paradigm of intelligent management of public administration.

Today, it is really easy to make simple and intuitive use of a diverse set of services, anywhere and at any time. Nothing is too far away or too inaccessible. Smart technology has revolutionized the way people communicate, interact and work. For this reason, before taking any step towards building Smart Services, Public Administrations must know how to make the most of the potential of technology to improve their internal management practices.

The advantages of technology for intelligent management in public administration
Intelligent Management leads to efficient service!
Intelligent management is management focused on efficiency, transparency of processes, creation of communication channels, development of human resources, implementation of solid and reliable budgeting india whatsapp number database reporting models, digitalization of processes and - no less important - monitoring and control systems for results.

In the process of providing a smarter service, it is essential to start by ensuring the commitment of executive leadership. The different units and departments of public bodies must seek ways to increase their levels of technological literacy. In other words, to truly benefit from the potential of smart management solutions that are at the starting point of the entire public management transformation journey, it is essential to start by knowing how to streamline internal management processes.

More than technology: People
There is no point in implementing the latest and most advanced technology if leaders and teams do not demonstrate that they are capable, capable or even receptive to using it. Managers are the true agents of change and, given the generational mix that currently makes up the working population, it is particularly pertinent to invest in people's technological training.

For this reason, in addition to considering the necessary material resources, it is crucial to prioritize team training, equipping them with digital skills. Including ongoing training for leaders and teams in management plans is essential for Public Administration to fully enter the digital era.

More internal efficiency
Both the advent of the Digital Age and growing budgetary pressures have increased the pressure on public bodies to increase levels of internal efficiency and the quality of the services provided. Citizens and private sector companies are increasingly demanding. Citizens seek accessibility, speed and efficiency, which implies the optimization of resources and the digitalization of processes in the public sector.

Many authors, including Navarro, Ruiz and Peña (2017), argue that ICTs are technological means that allow for increased productivity in public administration sectors. These authors also state that the implementation of systems of this kind enables simplified management of public bodies, regardless of the specific characteristics of the sector.

In this way, technological tools, such as a Central Management System, act to considerably improve the internal management of multiple public bodies and services, promoting economic development, investment, citizens' quality of life, increased social inclusion and, of course, the notoriety and prestige of the respective public institutions and bodies.

Automations that guarantee speed
An ERP (Enterprise Resource Planning) system, specially developed for the public sector, will bring clear advantages to management. Its implementation will allow strict budgetary control of expenditure and revenue, efficient financial management of public contracts, in accordance with the legal limits set out in the Public Procurement Code (CCP), simplified and agile provision of information to the Court of Auditors, among many other advantages.

Responding to the new paradigm, which dictates strict budget management, with the need to provide quality services to citizens, is possible with the help of an ERP, but not just any ERP. A hybrid system, which combines traditional use installed on equipment, with a simple connection to cloud applications and systems. This is a solution that allows you to keep critical data indoors and access cloud applications at any time and from any place - one of the main pillars of intelligent management.

A Smart Solution for Smart Management
Investing in innovative Information Technologies, capable of streamlining processes and promoting cohesive integration of the different functional areas of public bodies and their respective Stakeholders, is the right answer for providing excellent services in Public Administration.