how does a consultancy work?

[MasudIbne756]

First of all, you start by reading and studying the materials already created, to be able to study them in depth and see what is missing. For example, Mario and Giovanni only had the kitchen job descriptions, but they needed to build many other things.
Knowing how to make sandwiches wasn't enough to be able to manage a sales point!

The two entrepreneurs had to teach the franchisee how band data to manage the warehouse, customer relations, the cash register, income and expenditure, cleaning, setting up the room and the window, etc.

So there are many steps that they took for granted or implied to the franchisee, but that actually make a lot of difference because every entrepreneur moves and thinks differently. For this reason they had to write the Operating Manual , and also a guide on how to relate to them, that is, the parent company.