Corporate telephone costs are unpleasant surprises in the daily lives of entrepreneurs. And this applies to companies of any segment or size. And not only because of the need to use the device as one of the main forms of communication with customers and suppliers.
It is worth mentioning that the country is among the countries with the highest spending on landline and mobile telephony. However, thanks to Digital Transformation, there is much that can be done to reduce investment in this area – to unify the company's communication in a complementary way, thus generating powerful insights for your corporation.
Check out below how to considerably reduce your telephone expenses with our 6 tips on the subject!
Read also: 5 TIPS TO REDUCE TELEPHONE COSTS IN YOUR SME
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1. Audit your invoices
2. Disable unused lines
3. Renegotiate contracts to reduce telephone costs
4. Qualify the workflow
5. Educate your team
6. Invest in Cloud Phone technology
1. Audit your invoices
Sometimes, telephone operators send invoices whose amounts do not correspond to what was consumed. These are issues that can go unnoticed in everyday life.
Through an audit, your company can prevent highly damaging and costly situations for your business. Do this monthly to avoid work piling up.
2. Disable unused lines
Want to reduce your telephone bills? Then start by looking at the losses accumulated due to telephone lines that are no longer in use but remain active.
This happens especially when companies grow, expand their infrastructure and lose control over the optimization of their investments. In addition, other fixed lines are forgotten due to the increasing use of mobile telephony.
3. Renegotiate contracts to reduce telephone costs
Market competition remains fierce and the telephony sector is no cpa mailing list exception. As a result, your company gains significant bargaining power to renegotiate contracts.
Do some market research, check out what companies currently offer, and compare it with your company's current telephony costs.
By doing this periodically, you prevent this investment from being excessively costly and also ensure precise optimization of the money invested in this type of service.
4. Qualify the workflow
Did you know that ICTs (Information and Communication Technologies) contribute to the alignment of internal processes, adjusting the entire workflow?
To do so, it is up to you to have in-depth knowledge of each stage of this process to assess which are relevant and which can be absorbed or even excluded.
For example: why spend so much on telephone services if you can use an email system to achieve the same result? Why hold meetings — national or international — by telephone if, nowadays, videoconferences add much more value?
Constantly evaluate what can be improved throughout your company’s workflow. This alone is a huge advantage in reducing telephony costs.
5. Educate your team
The problem is not always just with telephone services: in other cases, employees themselves are not properly instructed to be careful with their expenses.
In their search for results, they do everything without considering that there are less costly and more practical alternatives — like the two examples mentioned above.
6. Invest in Cloud Phone technology
Finally, participating in corporate Digital Transformation consists of identifying the best solutions to generate more efficiency and productivity with fewer resources — as is the case with Cloud Phone.
The solution unifies your company's services in a powerful combination of chat, voice and video. To do so, the only thing required is an active internet service, as Cloud Phone does not depend on telephone lines to work.
This significantly reduces costs in your monthly budget, not to mention that your company becomes more flexible, mobile, modern and productive.
Want to learn more about Cloud Phone as an alternative to reducing your company's telephony expenses? Schedule a visit with one of our consultants and check out the unique conditions of this solution!