Decentralizing processes in micro and small businesses: how to empower your employees
Posted: Mon Dec 23, 2024 10:34 am
It is very common for micro and small businesses to have a concentration of responsibilities in the hands of the owner. Entrepreneurs almost always tend to centralize tasks. Either because they started out alone, doing a little bit of everything, or because they need to feel in control all the time. However, this type of attitude hinders and even causes the owner to waste time and feel overwhelmed , in addition to creating a dependence on their presence on the part of the employees.
The fact is that many managers confuse centralizing, delegating and abdicating tasks. However, knowing the difference between these actions is essential for success in leading a team and in business.
Abdicating means giving orders and demanding results, without any support, giving up the responsibility for carrying out that task. On the other hand, centralizing means taking on all the responsibility, without trusting anyone with your demands. And finally, delegating a task means following the process, giving authority and power to someone to do something, but being jointly responsible for the results obtained, advising, helping to make decisions and making adjustments. This is beneficial for the employee, who feels safe and motivated, and excellent for the manager, who has a trustworthy person and a well-prepared team.
Check out some tips below on how to decentralize processes and provide your employees with better conditions to take on certain functions:
Content
Review the company's processes
Train the team
Install operational processes
Allow yourself more mobility and flexibility
Why is process decentralization necessary in SMEs?
Review the company's processes
The first step to resolving someone's backlog of tasks, whether it's the owner canadian cfo email list or a team member, is to identify all of the company's work processes. By mapping the processes, it's possible to see where there are bottlenecks. This will allow you to see a production line and redefine functions.
Train the team
Change needs to be gradual, and to achieve this, the team needs to be trained so that everything runs smoothly in the absence of the owner. Training requires patience and time, and it is a process that is built gradually. Each entrepreneur has a way of doing things that is unique to them, and they need to be able to convey this to their employees, along with the company's organizational culture , which cannot be ignored.
The fact is that many managers confuse centralizing, delegating and abdicating tasks. However, knowing the difference between these actions is essential for success in leading a team and in business.
Abdicating means giving orders and demanding results, without any support, giving up the responsibility for carrying out that task. On the other hand, centralizing means taking on all the responsibility, without trusting anyone with your demands. And finally, delegating a task means following the process, giving authority and power to someone to do something, but being jointly responsible for the results obtained, advising, helping to make decisions and making adjustments. This is beneficial for the employee, who feels safe and motivated, and excellent for the manager, who has a trustworthy person and a well-prepared team.
Check out some tips below on how to decentralize processes and provide your employees with better conditions to take on certain functions:
Content
Review the company's processes
Train the team
Install operational processes
Allow yourself more mobility and flexibility
Why is process decentralization necessary in SMEs?
Review the company's processes
The first step to resolving someone's backlog of tasks, whether it's the owner canadian cfo email list or a team member, is to identify all of the company's work processes. By mapping the processes, it's possible to see where there are bottlenecks. This will allow you to see a production line and redefine functions.
Train the team
Change needs to be gradual, and to achieve this, the team needs to be trained so that everything runs smoothly in the absence of the owner. Training requires patience and time, and it is a process that is built gradually. Each entrepreneur has a way of doing things that is unique to them, and they need to be able to convey this to their employees, along with the company's organizational culture , which cannot be ignored.