Why is last mile delivery so difficult?

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Last-mile delivery poses unique challenges because it often relies on humans to deliver packages. Humans are fallible, and even the most careful packers cannot completely eliminate the risk of damage.

Human factors can also cause problems, such as excessive wait times or inadequate access to vehicle parking or elevators. This can lead to lost shipments, missed delivery windows, or frustrated customers.

What practices reduce last mile risk?
There are a number of practices that taiyuan mobile number database can adopt to reduce last mile risk. These include:

Using industry standard boxes that meet the United States Postal Service (USPS) minimum size requirements. (The USPS recommends a box size of 12"x12"x12.)
Employing tracking software that provides real-time data, such as DPD or the FedEx website.
Ensure addresses are correct.
Ensure carriers address and handle packages correctly.
Enhance customer delivery experience
Customers increasingly expect e-commerce deliveries to be quick and easy. There is often a sense of urgency to ensure a product is delivered the same day an order is placed. However, some customers will require more attention, particularly those who have purchased premium products or whose addresses are difficult to access.

Several practices can be adopted to improve the customer delivery experience, including:

Create a virtual window dressing that tells customers when their package will be delivered. This could include a fictional customer response to a gift wrapping service. (Be sure to destroy the wrappers once the delivery is complete.)
Redesigning the “thank you” page to be more customer friendly.
Automate follow-up communications, such as sending a welcome email after a purchase is completed.
Ensure the business has the capacity to handle a higher volume of returns.