We know that contactless dining is an important factor in adapting to this new era, and at Lightspeed, we’re focused on helping merchants by providing them with the tools to make it happen. That’s why we launched eCom for Restaurant , and now we’re announcing Pre-Order Module for online orders.
Pre-Order Module helps hospitality, restaurant and golf businesses telegram free number philippines navigate the new era of omnichannel, contactless dining. This new tool gives restaurants an efficient way to prepare for the opportunities and challenges of expanding their offerings. It’s part of our vision of an easy-to-manage contactless experience for restaurateurs and golf clubs, and this is just the beginning of our commitment, with much more to come.
The hotel industry is changing
Customer behavior is changing. Delivery and takeout were already on the rise before the pandemic. Now, as price- and safety-conscious consumers increasingly turn to online ordering, having a safe and efficient option to manage online orders is more important than ever.
In the U.S., consumers have indicated that they intend to do more online takeout and delivery shopping than before the pandemic, and the U.S. restaurant-to-consumer delivery market is expected to grow 17% year-over-year in 2020. Hospitality and food service companies that emphasize takeout and delivery as a core part of their business model, in addition to catering services, can benefit from this growth.
Many golf course operators have introduced takeout and contactless delivery to meet social distancing needs. While delivery was primarily about expanding their reach and finding new revenue outside of their golfing base, takeout has proven to be a valuable tool for operators. By giving golfers the ability to order food and beverages directly to the course, restaurants can prepare their food in advance, reducing wait times and improving the pace of play.
Contactless experiences enhance both channels in the era of social distancing and beyond. With contactless tools in place, retailers are prepared to address customers’ health and convenience concerns no matter what industry trends take them.
Helping Restaurants Adapt with Pre-Order Module
Setting up an online ordering system isn’t always as straightforward as business owners would like. Restaurants must balance the expense of launching and managing a new takeout model with the benefit of having a new way to connect with their customers.
That’s where Lightspeed comes in.
Pre-order module helps restaurants…
As convenient as delivery and takeout are for customers, third-party platform fees can be a burden for restaurants. With Pre-Order Module, restaurants can run their online ordering system without hidden commissions, additional hardware, or third-party platform fees. This means that in-store and curbside pickup can be an additional revenue stream without excessive costs.
But Pre-Order Module doesn’t just save you money. We designed it to be an efficient system that integrates seamlessly into existing workflows. Online orders are sent directly to the merchant’s Lightspeed Restaurant point of sale, meaning restaurants can manage orders without additional training on a new platform. And because it’s seamlessly integrated, restaurants can make menu changes that update in an instant, ensuring their online ordering menu is always accurate.