This is why they approached Medics

[robiulhasan]

for advice on content creation. By fully understanding SCSK Corporation's intentions in advance, we were able to successfully create content that generated a large number of document downloads.

For more information on the initiative, you can download the documents here.

We have succeeded in significantly reducing the editing workload phone leads required for revisions | SCSK Corporation



5. Fuji Electric Co., Ltd.


Fuji Electric Co., Ltd. is one of Japan's leading manufacturers of electrical equipment.

Since 2000, Fuji Electric has been providing information system services to local governments. As work style reform and the movement to improve operational efficiency accelerates, the company decided to renew its website as a platform for disseminating information, and consulted with Medics.

Medics proposed creating a customer journey map for each of the four products that the company handles as its main business systems. Through the creation of the customer journey map, the company was able to reexamine its services from the customer's perspective, which provided many hints that were useful for renewing the website, such as how to communicate with customers in the future.

For more information on this case study, please click here.