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Great service depends on having a complete view of your customers. That means bringing all your support channels, workflows, customer data, and applications together in one workspace so agents have the context they need for every customer interaction.
But businesses need to refine philippine phone number search the idea of what it means to have a unified view of customers. With the automation and intelligence that Zendesk offers, businesses can leverage customer data from different channels, systems, and teams to facilitate personalized interactions on a much larger scale.
In this quick guide, you will learn:
How a unified view improves speed and quality of service
How to integrate apps in a way that works best for your team
How to connect customer insights with AI to increase ROI
See how Zendesk gives you a unified view of customer data, apps, and business intelligence so your support agents can quickly and easily determine the best next action. With Zendesk AI , you can extend personalization and unlock opportunities to improve efficiency and increase ROI. Work with out-of-the-box tools or build your own custom apps to get the best setup for your team.