An office visit can be scheduled weeks or even taiwan telegram months in advance. During that time, it is very easy to forget about the appointment and simply miss it. This is a big problem for many orthodontic practices.
A patient's failure to show up for a visit means several dozen minutes or even several hours of downtime for the orthodontist. It is difficult, if not impossible, to schedule another patient for that time at the last minute. Therefore, we can talk about significant lost benefits here, especially if there are many such missed visits.
ation about the place, date and time of the visit helps avoid such situations. If a given patient remembered the visit anyway, nothing bad will happen, and if they forgot - they are more likely to show up for the visit (or at least cancel it well in advance , and not skip it without contacting the office).
Text messages are a better solution than telephone reminders
The telephone reminder used by many practices about an appointment is not always the best solution. First of all, patients may be busy and not pick up the phone, and then not call back.
SMS messages can be read at any time, not necessarily immediately after receiving them. What's more, sending SMS messages is automatic, so it does not require additional work from the reception , unlike making phone calls.
This is a convenient and effective form of communication, the use of which translates into real results. The introduction of the SMS reminder functionality allowed practitioners using the Ortobajt system to reduce the frequency of downtime. Specialists' time is used fully effectively, which leads to maximization of profits and reduces staff stress related to absences.
When asked about patients' opinions on SMS reminders, receptionists say that the vast majority of them praise this method of reminding them about future visits.
Using SMS notifications is intuitive and does not require technical knowledge
SMS notifications about upcoming visits are supposed to facilitate the work of orthodontic offices, not generate a new one. That is why every effort has been made to ensure that both the process of initial configuration of the function and its subsequent use is simple, fast and intuitive.
It does not require specialist technical knowledge, and the functionality itself is based on maximum automation . Thanks to this, its efficient operation requires a minimum of time from the office.