Persona and Customer Journey

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Even though the GDPR is an EU-wide regulation, it also includes companies that are not located in the EU. This is the case if these companies target the European market and therefore process data from EU citizens.

5. Right to be forgotten or erasure
While it used to be said that “the internet never gambling data brazil forgets”, the General Data Protection Regulation could mean a small revolution in this regard. In future, users will have the right to have their data deleted on the internet. This deletion request must be implemented by your own company, and you must also forward it to companies that have received this personal data from you. They are therefore also required to delete it.

6. Contract data processing was used for contract processing
This point affects all those companies that use cloud services to carry out data processing services. Accordingly, all rules enshrined in the General Data Protection Regulation now also apply to the processor, which in turn must be adapted in the existing contracts between the client and the contractor. Cloud services must also guarantee that both data protection and data security are ensured when processing personal data.

7. Sanctions
Violations of the General Data Protection Regulation are very expensive. Companies can expect fines of between 10 and 20 million euros or up to 4 percent of the group's global annual turnover - whichever is higher.