In fact, a 2023 McKinsey Digital report reveals that the current state of development of this technology has the potential to automate repetitive tasks that take up approximately 60 % to 70% of employees' time.
Apart from saving time, there are other effects of Artificial Intelligence on business . To give you an idea, the global AI market is projected to expand at an annual growth rate of 37% between 2023 and 2030, according to a report by Grand View Research .
Below, you will discover how Artificial Intelligence can be applied in companies and what its specific benefits are.
How does Artificial Intelligence influence companies?
The incorporation of AI in whatsapp australia companies has the potential to provide numerous benefits, such as improved operational efficiency and productivity indicators . However, it also poses challenges, such as the impact on the labor market.
A Goldman Sachs report predicts that some 300 million roles will be fully automated within 10 years. However, this does not mean replacing humans with technology, but will require adaptation and the development of new technical skills to collaborate effectively with AI.
This is evident in investments made in AI applied to customer service , for example, as almost 2/3 of business leaders say they will achieve significant improvements in business performance , according to Zendesk's CX Trends 2023 report .
By using AI-powered bots, for example, agents save time on common, simple queries. This allows them to focus on more complex tasks that require human intervention.
Learn more about how Artificial Intelligence helps businesses .
How can Artificial Intelligence be applied in companies?
Artificial Intelligence provides a wide range of applications capable of revolutionizing the way businesses operate and generating benefits for both employees and consumers.
Learn about some applications below and understand more about how Artificial Intelligence influences companies :
Automation of daily activities
AI can automate work processes such as organizing emails, personalizing responses, and evaluating customer satisfaction in real time.
Automated post-purchase emails, for example, save support agents time and satisfy the customer's need to stay up to date on the status of their order.
Companies that have adopted these technologies in their operations report notable improvements in response time and customer satisfaction , according to a 2020 McKinsey & Company report .
Explore the world of workflow automation software .